How to track the status of the bonus production kit

  • Updated

Be ready to shoot highly professional content for your app!

Here you will find all the information you need about the Production Kit.

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IN THIS ARTICLE

1. Can I get a production Kit?

2. What is included in the Kit?

3. I don't remember filling out a form for my Production Kit.

4. When will my Production Kit arrive?

5. Frequently asked Questions (FAQs)

 

How to track the status of the bonus production kit

 

1. Can I get a Production Kit

The production kit is included in the following plans:

  • App Breakthrough System - 6 Month Membership ($997)

  • App Breakthrough System - Payment Plan (3 x 397)

  • App Breakthrough System - 12 Month Membership ($1,997)

  • App Breakthrough System - Lifetime Access ($5,997)

  • And included on some special limited offers 

If you signed up via one of the above payment plans you will have been asked to order your production kit after you purchased our platform. You will have completed a short sign-up form that included your contact details and shipping address. We use this information to send you your production kit.

 

 

2. What is included in the Kit?

  • Smartphone Tripod

  • Bluetooth Remote

  • Slick Production Lighting Set Up

  • Lapel Mic (incl. Adapter, Wind Diffuser, and Clip)

  • Best Teleprompter Apps for your Android or iPhone

  • The Exclusive PassionFighter T-Shirt (in any size you choose)

*Equipment brand/design may vary due to supplier stocks and your country/address

 

 

3. I don't remember filling out a form for my Production Kit.

To check if you filled in an order form, please search your email account for a confirmation email from notifications@typeform.com with the subject 'Passion.io: Your Production Kit Order Confirmation'. If you find this email then you have previously filled out the form.

If you find the confirmation email, please check that you entered the correct mailing address, if it is correct and you still have questions about your delivery you can email us. 

If you can't find the confirmation email, you can request the Production Kit by filling out THIS FORM.

 

 

4. When will my Production Kit arrive?

After completion, your production kit will be packaged and shipped but depending on your location it can take up to 21 days to arrive. However, here is a list of our typical delivery times for our most common regions:

  • USA - 10 - 14 days

  • Canada - 10 - 14 days

  • United Kingdom - 10 - 14 days

  • Germany - 10 - 14 days

  • Belgium - 10 - 14 days

  • Australia - 10 - 14 days

  • All other countries - 14 - 21 days

*We do not provide a tracking number for the production kit as we work with a separate logistics team.

 

Note: Due to the current global health situation, the delivery times might be delayed. Our shipments will continue in accordance with what is permitted by recipients’ countries. While our hope is to continue delivering shipments on time, please expect some delays in product shipping and delivery. 

 

 

 

5. Frequently Asked Questions (FAQs)

1. My Production kit hasn't arrived. Why?

1. Check if you filled out the FORM. Please search your email account for a confirmation email from notifications@typeform.com with the subject 'Passion.io: Your Production Kit Order Confirmation'. If you find this email then you have previously filled out the form.

2. Check that you entered the correct mailing address. If the mailing address is correct and you still have questions about your delivery you can email us at instructor@passion.io.

 

2. Where is my tracking number?

We do not provide the tracking number for the production kit as we work with a separate logistics team. If you have filled out the form and you ordered more than 21 days ago, please contact us for a status update. 

 

 

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