This article will give you information on how to get a refund within the 30-day Money Back Guarantee period.
IN THIS ARTICLE
Requesting A Refund
1. How do I get a Refund?
Please watch the 2-minute video below to guide you through the steps you need to take to get your refund. It will also suggest some other options which could help you get a greater return on your Passion.io investment.
Listen to Dan our Co-Founder below:
2. Next Steps
Did you watch the video above?
If not, we highly recommend you view it before proceeding to this step. We value your time and would hate to see your efforts go to waste.
If you'd like to book your free 15 min chat, CLICK HERE to find a suitable day and time.
If now is not the right time for you to continue with your Passion.io subscription and you would not like to take advantage of the free 15 min chat, contact us HERE with the following subject: Refund30
Note: Refunds may take 5-10 business days for the amount to be credited back to your account. After a refund is initiated, the system submits refund requests to your bank or card issuer. You may see the refund as a credit approximately 5-10 business days later, depending upon the bank.
Below is a sample form request for reference:
(Quick Tip: When submitting a request, use the email associated with your Passion.io account and a short feedback of your refund request for a faster response.)
Note: Kindly view the video above before sending your refund request. Once we receive your refund request "Refund30", we assume that you have viewed and understood the steps mentioned in the video above.
3. What if I'm past the 30-day Money Back Guarantee?
Please note that we do not issue any refunds for a subscription plan outside the 30-day money-back guarantee, regardless of whether you have used the service or not unless you have requested for the service to be canceled previously but it was not actioned by our Team.
You can check our terms of service HERE.
4. I want to cancel my subscription
If you are outside the 30-day money-back guarantee, but would still like to cancel your subscription, please refer to this article: How to Cancel Your PassionApps Subscription
Still have questions that were left unanswered? Check out our other categories for more information or use the search bar on top to find specific keywords.