If you are getting the error message "Email Address is already taken" when trying to access your account, this article is for you!
IN THIS ARTICLE
How to resolve "Email Address is already taken" error
1. Why you're getting "Email Address is already taken" error
Here are the possible reasons why you're getting this error:
1. You already have an existing account with Passion.io
An account gets automatically created during the purchase process. We use the email address you entered during the sign-up process to create an account for you, even if the purchase was unsuccessful.
2. You clicked on "Sign Up" instead of Sign In/ Login
To access your account after purchase, you must Sign In/Login, and not Sign Up. An account is already created for you during purchase.
2. How to fix it?
1. Already Purchased: Log in to access your account using the following links.
To access the courses included in your purchase: https://passionfighters.passion.io/login
To access the platform: https://passion.io/login
2. Purchase Incomplete/Unsuccessful: Sign up using a different email address or contact us to delete the previously created account without a membership.
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